Principal Business Analyst

  • London


Principal Consultant in Business Analysis (Policy Focussed)

£60-75k / £65-80k London

Are you seeking the fulfilment of public service work combined with the dynamism of a startup environment? My client partners with public institutions to facilitate digital transformation initiatives, leveraging design, data, and technology to optimise their operations.

Recognized as one of the 50 fastest-growing GovTech companies in the UK last year, they maintain independence and agility, enabling them to undertake projects aligned with our values.

About the role

Your responsibilities will entail spearheading the identification, investigation, and analysis of intricate business challenges and opportunities. This involves gaining insights into user and operational needs, devising new or enhanced business processes, and providing recommendations on organisational restructuring.

As a principal you will lead solution development for complex issues, guiding the direction of projects. You will assume technical leadership on significant projects, advising clients on optimal product, service, or policy design. You will assume overall project ownership and serve as the primary client liaison. You may own multiple projects simultaneously. Our collaborative environment often involves working in agile, cross-functional teams. You will mentor less experienced consultants and ensure the quality of their work. As well as this you will play a crucial role in upskilling embedded client team members.

Typical project responsibilities:

  • Defining and leading approaches to identifying, investigating, and analysing complex business challenges and opportunities.
  • Ensuring alignment with client strategy, objectives, and governance requirements.
  • Generating insights using a variety of research and analysis techniques.
  • Facilitating stakeholder interviews and workshops.
  • Modelling scenarios and redesigning business processes.
  • Conducting options and feasibility analyses.
  • Crafting tactical and strategic recommendations and effectively communicating them through presentations and documentation.
  • Contributing to vision and outcome definition, strategic shaping, and long-term influence.

While expertise in business analysis is essential, a solid understanding of digital transformation and user-centered design is also required. Exposure to related areas including Product Management and Delivery is advantageous.


  • At least 5 years of experience in public service creation or transformation, or transferable skills from other sectors.
  • Proficiency in a wide range of quantitative and qualitative data analysis techniques.
  • Extensive experience in mapping and redesigning complex business processes.
  • Familiarity with organisational standards and processes for business case development, funding decisions, and program governance.
  • Strong storytelling abilities, capable of producing compelling, data-driven insights and garnering support from senior stakeholders.
  • Leadership skills, including the ability to lead teams and mentor junior practitioners.
  • Excellent communication skills, both verbal and written.


  • Flexible working arrangements.
  • Ongoing professional development opportunities through formal CPD, peer learning, and coaching.
  • 25 days of annual leave plus UK bank holidays.
  • Paid sick leave and compassionate leave.
  • Workplace pension scheme.


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